Learn the best process for wireframe creation and usability testing.

• Get an intro to Information Architect and IA tools.
• Create collaborative sketches that integrate technology, business goals and user needs.
• Use existing data, Competitive Reviews, Benchmarking and Heuristic analysis.
• Create a hypothesis and develop a strategy for usability testing.
• Use recognized patterns (filtering, links, buttons, form field design).
• Highlight experience issues and gaps, and prove out with supporting evidence.
• Recommend the right research based on timeline and budget.
• Create test plans and guides without leading questions.
• Ask probing questions to get to the heart of the problem.